Shipping and Deliveries
Once we receive your order, we prepare and ship it within 1-2 business days. The shipment can take between 24 to 48 hours to arrive depending on your location (mainland Spain). Shipping to the peninsular territory is done with the private courier company Nacex and shipping to the Balearic and Canary Islands is through the Post Office (certified mail). In both cases you will always be provided with a tracking code that you can locate online.
For orders to the Balearic and Canary Islands, packages are shipped in 1-2 business days and take between 2-5 days to reach their destination.
*All approximations of the shipping time depend on the courier company, we cannot be held responsible for possible delays.
- mainland Spain:
- Orders less than €20: €3.90
- Orders over €20: €2.90
- Orders over €49: free
- Balearic and Canary Islands: €5.90
- Mainland Spain: delivery is made to the indicated address and if the package is not delivered on the first attempt (the owner is not at home or other incidents), a notification will be sent via SMS or email. After receiving the notice, the recipient can agree a time for the second delivery attempt with the courier company.
- Balearic and Canary Islands: delivery is made at home and 2 attempts will be made. From the second attempt and failing to deliver the package, a notice will be left with which you can pick up the package at the indicated Post Office.